Shipping Policy
At Margaretta London, we aim to deliver your orders promptly and efficiently. Please read our shipping policy below for information on delivery times, costs, and processes.
1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and public holidays) after payment is received.
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Times
We currently offer shipping within the UK. Estimated delivery times are as follows:
- Standard Shipping: 3-8 business days
Please note: Delivery times may vary due to circumstances beyond our control, such as courier delays, customs processing, or adverse weather conditions.
3. Shipping Costs
- Free Shipping: At Margaretta London, we offer free shipping on all orders, no matter the order value or location. No hidden fees—the price you see is the price you pay.
4. Tracking Your Order
Once your order is shipped, you’ll receive an email containing a tracking number and a link to track your shipment. Please allow 24-48 hours for the tracking information to update.
5. Delivery Issues
- Incorrect Address: Ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
- Lost or Delayed Packages: If your order hasn’t arrived within the estimated timeframe, please contact us at info@margarettalondon.com with your order number.
6. Customs and Duties
For international orders: Customs fees, taxes, and import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.
7. Undeliverable Packages
If a package is returned to us as undeliverable (e.g., incorrect address, unclaimed), we will contact you to arrange reshipping. Additional shipping fees may apply.
8. Questions?
If you have any questions about our shipping policy, feel free to contact us at infoinfo@margarettalondon.com.
Thank you for choosing Margaretta London! We appreciate your business.